Screwed up Hari Raya Monday

Today is 2nd day of Hari Raya on Monday and i'm working. I'm cool, i'm fine; but today's call rates are unusually and exceedingly high. We are getting a whole long list of call queues and today we are lacking in man power. I'm stressed to the max. Before 2 pm i had already answered approximately 34 calls, more than half of them are from some pretty lame users. They don't know what application password they want to reset and accused me for not listen properly. Some aren't cooperative enough to provide more details of their issues and expect us to be able to help them. Some didn't followed to our instructions and ended messing up their own accounts and we are to be blamed in the end. Singaporeans.

And the most stupid thing is, the office building decided to switch off the main air conditioning unit for today just because most of the companies aren't working today, leaving us stranded in a room with 12 people working on overdrive mode without air cond. The whole room is so hot and stuffy and a lacking in oxygen. I felt really drowsy and keep getting sleepy all the time.

This is just too pathetic and depressing. Totally no mood to work at all.

Really can't wait to go back.

(looks outside window) Oh it started raining... thank God^^